Update on Parkland Community Health Plan (PCHP) coverage
Parkland Community Health Plan (PCHP) has terminated its agreement with Children’s Health effective June 1, 2026, for STAR and CHIP members.
Families impacted by this change have options, including selecting a plan that continues to be in network with Children’s Health.
What this means for you
If your child is currently enrolled in a PCHP STAR or CHIP plan, Children’s Health will be considered out of network starting June 1, 2026.
Care before June 1, 2026, is not affected. Any completed or scheduled visits before this date will remain covered under your current plan.
Families who wish to continue care at Children’s Health have options, including changing to another STAR or CHIP plan that remains in network or exploring an exception when appropriate.
In-network Medicaid plans with Children’s Health
Children’s Health continues to participate with several Medicaid managed care plans available in North Texas. Depending on availability in your area, switching plans may allow your child to continue receiving care with the same Children’s Health providers.
A full list of health plans accepted by Children’s Health is available at childrens.com/insurance.
You have options
We are committed to helping families avoid interruptions in care. Here are steps you can take to continue your child’s care at Children’s Health:
Consider changing your Medicaid health plan.
For Medicaid (STAR):
Texas Medicaid allows you to change your child’s health plan at any time. Plan changes can take up to 45 days to go into effect, so early action is encouraged.
Call
800‑964‑2777Or log in to the Your Texas Benefits app
For CHIP:
CHIP members may change plans:
Within 90 days of enrollment
During a qualifying life event
During your reenrollment period
Call 800‑964‑2777
Or log in to the Your Texas Benefits app
Request an exception to continue care
If switching plans isn’t possible, or your plan change won’t take effect by June 1, your child’s care team may be able to help request an exception so your child can continue receiving care at Children’s Health.
We’re here to help.
A dedicated support team is available to answer questions and help you understand your next steps.
Call the Children’s Health Patient Support line
8:30 a.m. - 6 p.m. Monday through Friday
12 - 6 p.m. Saturday and Sunday
Frequently asked questions
Does this mean Children’s Health no longer accepts Medicaid?
Can my child still be seen at Children’s Health?
How do I get a copy of my child’s medical records, if needed?
There are two ways to obtain a copy of your child’s medical records for care transition:
Access through MyChart at mychart.childrens.com; or
Contact Health Information Management at
214‑456‑2509
